Realme recently unveiled its devices that will receive Android-based ColorOS 7 10. As some branded devices have been left off the list, the manufacturer has now confirmed those that do not receive the update.
A petition has been created so that Realme 1, Realme 2, Realme C1 and Realme U1 can receive Android 10. On Twitter, the brand made a point of saying that this will not be possible.
Hi Partha, We would like to inform you that ColorOS 7 based on Android 10 update will not be rolled out for realme 1 / realme U1 / realme C1 / realme 2.
– Realme India Support (@realmecareIN) 29 November 2019
The answer was given by Realme India’s support page to a tweet asking to update these devices. “We would like to inform you that the Android-based ColorOS 7 10 will not be released for these devices.” , wrote Realme on the social network.
The truth is that this is the biggest flaw that can be pointed to Realme today: updates. Being a brand just over a year old, we give you some discount, but just like the prices, you should follow Xiaomi’s example for upgrades.
Realme only guarantees a major upgrade
The truth is that these four smartphones were released on 2018. As such, users are frustrated that they will not be able to try Android 10 on their devices. This is because Realme only guarantees a major upgrade, and they have gone from Android Oreo to Pie.
Given the young brand that is Realme, it may give in and eventually drop. updates for these devices. For now, user requests appear to have been politely declined.